Organizations and institutions particularly those operating in the public sector are operating in an environment where the challenges are complex, there are fewer clear and straightforward answers to problems and situations, and decisions might be more effective for organizations if they are developed in different shades of grey.

 

Executive leaders in this new paradigm have to navigate not only the complexity of this changing landscape, but also respond to the demands of the role while remaining accountable to an array of stakeholders. In addition, they need to be the external face of the organization or institution while also serving as an ambassador and primary advocate for building and nurturing the internal relationships needed to move the organization or institutional agenda forward.